REFUND POLICY
Last updated: September 2026
DIGITAL PRODUCT NOTICE
Because Send It 107 is a digital educational product with immediate access to course materials, refund requests are reviewed carefully. By purchasing the course, you acknowledge that access to course content is granted immediately upon payment.
REFUND ELIGIBILITY
Refund requests may be considered on a case-by-case basis if submitted within 7 days of purchase and if less than 25% of the course content has been accessed. Requests outside of this window are generally not eligible for a refund.
NON-REFUNDABLE SITUATIONS
Outside of the pass guarantee below, refunds are not available after significant course progress has been made, after practice exams have been attempted, or if the course has been completed. Team voucher purchases are subject to the terms of the team agreement.
PASS GUARANTEE REFUNDS
The pass guarantee is the one exception to the progress limits above. If you complete every lesson, score at least 84% on both practice exams, take the FAA Part 107 knowledge test within 60 days of finishing the course, and still do not pass, we refund the full $99 course price on receipt of your FAA score report. Full conditions are on the Pass Guarantee page.
SUPPORT-FIRST RESOLUTION
If you are having an issue with access, billing, or course function, contact support first so we can resolve it quickly. Many issues can be fixed without a refund, and we are committed to making sure every student has a working, positive experience.
CONTACT FOR BILLING ISSUES
For any billing questions or refund requests, contact our support team at support@sendit107.com or use the contact form on our support page.
CONTACT SUPPORT